Shipping Policy

COVID 19 UPDATE (May 24, 2021):

In light of recent events, we ask everyone to have patience as we are working as safely as possible to manage the current situation. Please expect greater delays than normal and possibly limited stock. Thanks you for your understanding.

Domestic shipping

We work hard at Eco Sweet Home to ensure that we’re offering the best customer satisfaction. To make sure that your shipment reaches you without a hitch, we have developed a simple shipping policy:

3 Day, 2 Day, and Next Day Shipping

Delivery time measured in business days.

Eco Sweet Home works with a number of professional shipping carriers; your order will be shipped by the carrier that can best meet the guaranteed delivery time.

We cannot guarantee same day shipping. All orders are subject up to a 1-2 business day processing time prior to shipping. Marketplace orders may take up to 3 business days.

We do not process or deliver orders on weekends or holidays.

Original shipping fees are non-refundable. Shipping fees are for the services provided by the carrier and will not be refunded if item is returned for any reason.

Ground Shipping

We do our best to ship within 2-3 days. occasionally we have a delay in filling your order because we’re busy on the phone or helping other customers in our brick and mortar store. If there is an item out of stock, you will know immediately and not be charged until it ships. If you are having problems with some items, and need those to ship out sooner, please send us an email and we can get them out sooner.

Delivery within 1-5 business days

This shipping method is only available for select restricted items that must be shipped by ground.

We cannot guarantee same day shipping. All orders are subject up to a 1-2 business day processing time prior to shipping. Marketplace orders may take up to 3 business days.

We do not process or deliver orders on weekends or holidays.

P.O. Boxes – We do not ship to standard P.O. Boxes. However, we can ship to residential P.O. Boxes in rural areas.

Original shipping fees are non-refundable. Shipping fees are for the services provided by the carrier and will not be refunded if item is returned for any reason.

Eco Sweet Home International Shipping Service

Items shipped out by our Eco Sweet Home International Shipping Program. Contact us for details.

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